Report a Problem

If you have a problem to report, here are some helpful contacts:

water problem-01_1

Water / Sewer Emergencies
(Public Utilities Department)

  • 706-613-3495 (Mon. - Fri. 8:00 AM - 5:00 PM)
  • 706-613-3481 (After hours or weekend)

Water Service (Public Utilities Department) & Stormwater Billing (Stormwater Division)

Water Bill Questions

Stormwater Billing Questions

Police Shield

Criminal or Potential Criminal Activity / Noise Violations 
(Police Department)

  • 911
  • 706-613-3345 (Non-emergency)

Traffic Signal

Traffic Signal / Sign Outages 
(Transportation & Public Works Department)

  • 706-613-3460 (Weekday business hours)
  • 706-613-3345 (After hours - Police Department)

Paw Print blue

Animal-Related Issues
(Animal Services)

  • 706-613-3540 (Mon. - Fri., 8:00 AM - 6:00 PM)
  • 911 (After hours emergencies)

Streetlight

Streetlight Outages

Streetlights are leased by the Unified Government from the individual power providers and maintained by each power provider. Visit the FAQ section for more information 

Question

Other Issues?

For any other issues, please contact the Communications Department at 706-613-3795 or info@accgov.com and we will route your concern to the appropriate staff person.

(Note: The Communications Department is generally only open on weekdays during regular business hours. After-hours emails or calls may not be answered or forwarded until the next business day.)