Mission & Goals
Mission
The mission of the Athens Transit System is to exhibit excellence in all aspects of the transportation services we provide to the citizens of Athens-Clarke County. As a dedicated group of professionals, we value and support our customers and fellow employees, and are committed to the provision of our services in a safe, courteous, timely, and efficient manner.
Fixed-Route Service - The Bus
- Provide safe, timely transit services to our community and a safe service environment for customers and employees.
- Provide a safe, friendly environment for our customers and employees.
- Ensure that safe, clean, well-maintained vehicles are available to operate all trips as scheduled.
- Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
- Maximize fare revenue, while providing economical services.
- Limit the cost of providing service by generating more revenue.
- Increase community awareness and encourage use of available transit service.
- Implement innovative route and scheduling methods to reduce cost and promote increased ridership.
Demand-Response Paratransit Service - The Lift
- Limit the increasing cost of providing service by ensuring only qualified individuals are permitted to use the service.
- Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
- Optimize scheduling to effectively utilize resources.
- Implement innovative route and scheduling methods to reduce cost and promote increased ridership.
Fixed-Route Service - The Bus
- Decrease collision accidents per 100,000 miles to 2.5
- Improve on-time performance to 95%
- Increase miles between road failures to 6,000
- Increase annual ridership and revenue by 2.5%
Demand-Response - The Lift
- Control the escalating costs of paratransit service through demand management by screening applicants and scheduling vehicle trips by zones
- Increase passengers per hour to 2.0
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Routes 9, 12, 14, & 26
Due to construction on Sanford Dr, Routes 9, 12, 14, & 26 will detour to Lumpkin St. between Cedar St. and Baldwin St. from June 1 through June 15th. Read on... -
Attention Transit Riders
Beginning May 11 ACC Transit will follow the summer service level schedule. Routes 12 & 14 will only provide hourly service through August 16th. Read on... -
Ryan Solchenberger Named Transit Department Director
Solchenberger most recently served as the Director of the Transportation Services Division of the South Kitsap School District in Kitsap County, Washington. He takes over the position formerly held by Butch McDuffie, who retired in April 2021. Read on...
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