Mission & Goals

Mission 
The mission of the Athens Transit System is to exhibit excellence in all aspects of the transportation services we provide to the citizens of Athens-Clarke County. As a dedicated group of professionals, we value and support our customers and fellow employees, and are committed to the provision of our services in a safe, courteous, timely, and efficient manner. 

  1. Goals
  2. Ojbectives

Fixed-Route Service - The Bus

  • Provide safe, timely transit services to our community and a safe service environment for customers and employees.
  • Provide a safe, friendly environment for our customers and employees.
  • Ensure that safe, clean, well-maintained vehicles are available to operate all trips as scheduled.
  • Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
  • Maximize fare revenue, while providing economical services.
  • Limit the cost of providing service by generating more revenue.
  • Increase community awareness and encourage use of available transit service.
  • Implement innovative route and scheduling methods to reduce cost and promote increased ridership.


 Demand-Response Paratransit Service - The Lift 

  • Limit the increasing cost of providing service by ensuring only qualified individuals are permitted to use the service.
  • Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
  • Optimize scheduling to effectively utilize resources.
  • Implement innovative route and scheduling methods to reduce cost and promote increased ridership.