Service Changes

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January 8, 2026 3:05 PM

Animal Services Field Operations Temporarily Limited Due to Staff Shortages

Due to current staff shortages in the Animal Services Department, field operations for services that take place outside of the Animal Shelter in the community will be limited and prioritized by type of call until additional staff are hired and trained.

Emergency calls such as animal bites, dogs behaving aggressively, sick and injured animals and wildlife, and welfare checks on domestic pets will continue to remain high priority.

Residents calling Animal Services at 706-613-3540 for non-emergency services during operating hours may need to leave a voicemail instead of speaking with an officer directly. Officers will return calls after returning to the Animal Shelter from field operations.

Residents calling Animal Services for emergency services who do not reach an officer directly can call the Police Department’s dispatch number at 706-613-3345 or 911 after hours for immediate assistance.

Limited Service Schedule:

- Monday-Thursday: Full-service field operations between 11:00 AM – 4:00 PM
- Friday: Emergency field services only
- Saturday & Sunday: On-call emergencies only

For more information, visit www.accgov.com/animalservices or call 706-613-3540.

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