Start Water/Sewer Service in Athens-Clarke County

2. Start Water/Sewer Service in Athens-Clarke County

   Welcome to Athens-Clarke County. We provide reliable water and sewer services to Athens residents. Please complete the service request form to get started with water delivery and collection.

   A valid, government-issued photo ID must accompany this form to process requests. Payment of deposit fees must also be made prior to the connection of service.   

   Due to increased service requests, same-day service is only available by visiting the Water Business Office in person from July 15 - August 15.  Starting service the same day as the request is available with an additional $15 convenience charge; however, no services will be scheduled on weekends or holidays. Unfortunately, we cannot schedule a specific time of day to start service.

4. First Name*
5. Last Name*
7. Requested Start or Transfer Date of Service*
8. Last Four Digits of Social Security Number*
10. Are you starting new service or transferring service?*

    1. Starting new service
    2. Transferring service to new location
11. Is this an existing location or new construction?*

    1. Existing location
    2. New construction
13. Have you had water/sewer services with Athens-Clarke County before?*

    1. Yes
    2. No
14. How many people reside at this location?*
16. Please select the one that describes you:*

    1. Owner
    2. Tenant

    1. Management Company
    2. Realtor
17. Type of Service Location*

    1. Residential
    2. Commercial

    1. Multi-family (apartments, etc.)
    2. Other
19. In some neighborhoods, ACC Solid Waste provides trash services billed through the water bill. If your address is within the covered service area, a representative will notify you.
21. Service Address*

    Enter address for where water service is needed

23. City*
24. Zip*
26. Billing Address (where bill is mailed)

    Complete if the billing address is different from the service location

28. Address 2
30. City
31. State
32. Zip
34. Email*
35. Phone*
37. Please submit a copy of photo ID matching the person requesting service.*
38. If renting, please submit a copy of first and last page of lease agreement with move-in date listed.
40. I understand there is a $50 deposit and a $10 service fee to start residential water/sewer service. A customer service representative will call to take payment over the phone after service request is processed and approved.*

    1. Yes
42. By submitting this application for water/sewer service for the above location, I hereby acknowledge responsibility for payment of billed services.*

    1. Yes
44. I understand there is a $15 convenience charge for same-day starting of service, acknowledging service may not be started on a weekend or holiday.

    1. Yes
46. I understand water accounts are billed on a monthly basis.*

    1. Yes
48. I understand failure to receive a bill does not eliminate my responsibility to pay for the premise's accumulated water and sewer charges.*

    1. Yes
50. I understand it is my responsibility to contact the ACC Water Business Office to terminate service. I acknowledge responsibility for all water use at the above premises while account remains in my name.*

    1. Yes
52. We look forward to providing you with the water & sewer services on which we depend.

    Due to increased service requests received from July 15 - August 15, processing times are delayed.  A customer service representative will contact you to approve your request and collect a deposit before water service starts. Please contact our Water Business Office at 706-613-3500 for further assistance.

Leave This Blank:


54. 1. Receive an email copy of this form.
55. Email address

    This field is not part of the form submission.

56. Submit

* indicates a required field