How can I customize my WaterSmart Account profile?

To improve the accuracy of your recommendations and household comparisons, customers can personalize their profile by answering specific questions about your household:  How many people live there?  How big is your yard? 

Complete your Household Profile one of two ways:

1.  On the drop-down menu of “My Account”, select “Update Occupants”

2.  Locate “My WaterScore” on your home page, select “Who am I compared to?”

Show All Answers

1. What is the WaterSmart Software Program?
2. How do I register or log into my WaterSmart Account?
3. What if I forget my WaterSmart Account password?
4. Can I manage multiple WaterSmart Accounts?
5. Can I add someone else to my WaterSmart Account?
6. How can I customize my WaterSmart Account profile?
7. Is my water usage data in real-time?
8. Why can't I see my Hourly Use? Why do I see Real-Time?
9. How do I know if I have a leak?
10. Can I adjust my leak alert notifications?
11. Why am I not getting a daily use notification anymore?
12. What is "Unplanned Water Use" notifications?
13. How am I being compared to other households?
14. How is the number of occupants per household estimated?
15. How are Efficient and Average water use calculated?
16. Can I pay my bill online through my WaterSmart Account?
17. May I see my WaterSmart Account in Spanish?