What is the WaterSmart Software Program?

Athens-Clarke County Public Utilities Department has partnered with WaterSmart Software to offer our customers a resource to help you better understand and manage your water use.  It provides you with a social comparison, helps you track water use, and offers personalized recommendations for the most effective ways to save water.  For instance, if your outdoor water use is high, you will see suggestions related to irrigation practices.

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1. What is the WaterSmart Software Program?
2. How do I register or log into my WaterSmart Account?
3. What if I forget my WaterSmart Account password?
4. Can I manage multiple WaterSmart Accounts?
5. Can I add someone else to my WaterSmart Account?
6. How can I customize my WaterSmart Account profile?
7. Is my water usage data in real-time?
8. Why can't I see my Hourly Use? Why do I see Real-Time?
9. How do I know if I have a leak?
10. Can I adjust my leak alert notifications?
11. Why am I not getting a daily use notification anymore?
12. What is "Unplanned Water Use" notifications?
13. How am I being compared to other households?
14. How is the number of occupants per household estimated?
15. How are Efficient and Average water use calculated?
16. Can I pay my bill online through my WaterSmart Account?
17. May I see my WaterSmart Account in Spanish?