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1. How do I arrange ground transportation such as taxis, rental cars, or limousines?
2. Which hotels provide complimentary transportation to / from the airport?

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1. What is mediation?
2. Why should you use mediation?
3. What is the Divorcing Parents Program?
4. Are all cases appropriate for mediation?

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1. Who picks up dead animals?
2. Do I have to buy a pet license?
3. What is the process for adoption?
4. How do I make a complaint about a barking dog?
5. What should I do if my dog gets lost?

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1. What is kitten season?
2. I found a litter of kittens. What do I do?
3. I am going to bring the litter of kittens to Athens-Clarke County Animal Services. What will happen?
4. I want to care for the kittens. What do I do next?
5. What is the Wait Until 8 program?
6. How do I qualify for the Wait Until 8 Program?
7. I want to sign up for the Wait Until 8 Program how do I do that?
8. My Wait Until 8 kitten(s) are two pounds! What do I do now?
9. My Wait Until 8 kittens are sick. What do I do?

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1. Can the county attorney help me with my legal problem?

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1. What is the purpose of this commission? What work will they do?
2. How many members will there be? How are they chosen?
3. How often will the group meet? How will the group be supported?
4. Are HRC members compensated?

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1. What is the purpose of this board? What work will they do?
2. How many members will there be? How are they chosen?
3. What training will be provided?
4. Does the board have hiring and firing authority over public safety offices?
5. How often will the board meet? How will the group be supported?
6. Are board members compensated?

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1. What is the least amount of slope a shingle roof can have?
2. How deep and wide must my house footings be?
3. What rooms require arc-fault circuit protection in a dwelling?
4. What is the minimum size required for a commercial kitchen grease trap?
5. How is the number of plumbing fixtures calculated for a commercial project?
6. What is the minimum size service disconnect required for a dwelling?
7. What is the minimum distance required between commercial intake and exhaust openings?
8. Can plastic duct be used as a clothes dryer exhaust duct?
9. Why is the gas pipe inside my house required to be larger in diameter than the one from the supplier?
10. What is the minimum depth required for buried (yard) gas piping?

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1. How do I obtain a special event permit and how much does it cost?
2. How do I obtain a sidewalk café permit and how much does it cost?
3. How do I obtain a sidewalk vending permit and how much does it cost?
4. How do I obtain a publication rack permit and how much does it cost?
5. Can I use government facilities for personal use such as meetings, receptions, etc.?
6. How far in advance should a special event application be submitted?
7. Do I need a permit from the Health Department for sidewalk vending?
8. Do I need a permit if I want to vend on private property?

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1. Where do I call to report a concern/comment on an Athens-Clarke County vehicle?
2. Does the Athens-Clarke County fleet have any alternative fuel vehicles?
3. What else does Athens-Clarke County do to promote clean air?

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1. What is the Citizens Government Academy?
2. Who is eligible to participate in the Citizens Government Academy?
3. How long does the Citizens Government Academy last?
4. What topics are covered as part of the Citizens Government Academy?
5. As an Athens-Clarke County resident, how do I benefit from participating in the Citizens Government Academy?

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1. Who is my commissioner?
2. Which district do I live in?
3. How do I contact my commissioner?
4. Where is City Hall located?

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1. How do I become a notary public?
2. I’ve been called for jury duty and can’t make it. What should I do?
3. Can I write a personal check?
4. How do I obtain certified copies of my criminal case?

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1. How do I report a suspected code violation?
2. Do I have to give my name to report a suspected code violation?
3. As a tenant, can I report property maintenance violations in my apartment or rental home?
4. Who do I speak with regarding a warning notice that I received?
5. Can I place signs along the roadside?
6. Can I keep chickens on my property?
7. My neighbor does not follow the neighborhood covenants, can Code Enforcement do something about this?
8. What is considered a junked vehicle?
9. What can I do if vehicles are illegally parked on my street?
10. How do I request a fence permit?
11. Do I need a permit if I am a roadside vendor?
12. How do I obtain information regarding code violations?
13. How can I obtain information regarding my case?

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1. How do I make an appointment for a COVID-19 vaccine?
2. What COVID-19 vaccines are available now?
3. Can I make a vaccine appointment at the Health Department?
4. Is the vaccine safe?
5. Can I get COVID-19 from the vaccine?
6. How many doses of vaccine will I need?
7. What if I only get one dose of the vaccine?
8. If I had COVID-19 and recovered, do I still need to be vaccinated?
9. I am a healthcare provider in private practice, where can I go to receive a COVID-19 vaccine?

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1. How long does it normally take for a death certificate to be signed and returned through the Coroner's Office?
2. How do I request a copy of a death certificate?
3. Is there a charge for an autopsy?
4. How to obtain a Coroner’s report, autopsy report and toxicology report?
5. What is a pending case?
6. Who is "Next of Kin" and "Release of Remains"

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1. When is offender visitation and who can visit?
2. How do I send money to an offender housed at Athens-Clarke County Corrections?
3. Can I send a package to an offender?
4. Who is housed at the Correctional Institution?
5. Who determines an offender’s release from Corrections?
6. How can I get an offender moved closer to me or farther away from my community?

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1. Am I eligible to vote in Georgia?
2. What is required to register to vote?
3. Do I register as a member of a political party?
4. How do I register to vote?
5. How do I know if my registration application was approved?
6. Do I have to register to vote again when I move?
7. What is a precinct card?
8. Can my registration expire?
9. What are the different methods for casting my vote?
10. When does early/advance voting begin?
11. What identification is required to vote?
12. Can I use my college or university photo ID card?
13. What happens if I am at the polls on Election Day and I do not have my photo ID?
14. What if I do not have acceptable photo ID?
15. How does the voting process work in Georgia? What do I actually do during voting?
16. How do I become a poll worker?
17. When are the Board of Elections Meetings and can I attend?
18. I received election related mail. How do I know if it's official?

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1. What is an absentee ballot and who can get one?
2. How do I get an absentee ballot?
3. What will I receive with my absentee ballot?
4. How do I fill out the Absentee Ballot by Mail?
5. I mailed in my absentee ballot without the privacy envelope/sleeve. Will my vote still count?
6. I've applied for an absentee ballot. Can I pick up my ballot in person?
7. What if I decide I want to vote in person and don't want to use the absentee ballot I requested?
8. How do I return my voted absentee ballot?

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1. Does Athens-Clarke County have tornado sirens?
2. Why can’t I hear the warning sirens in my house?
3. What type of weather radio should I get?
4. How can I find out about the shelter that is nearest to my home?
5. How can I receive emergency alerts for Athens-Clarke County?

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1. How do I do business with the Athens-Clarke County Unified Government?
2. What kind of information is needed when applying for a Business Occupation Tax Certificate?
3. What forms of payment do you accept?

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1. How can I request a visit from a fire engine, schedule a tour of a fire station, or schedule a fire safety educator?
2. How can I request a copy of a Fire Incident Report?
3. How can I get a burn permit?
4. Do the fire stations have community rooms available for public use?
5. How Do I Schedule A Fire Truck For My Birthday Party or Event?
6. What is the ISO rating for Athens-Clarke County?
7. Where are the fire stations located?
8. I need to know which fire station services a location.

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1. Can I burn my leaves, trash, etc., on private property in Athens-Clarke County?
2. Is there a charge for plans review in Athens-Clarke County?
3. How do I get a copy of a fire report?
4. Who do I call if I think a building has a fire hazard?
5. How do I schedule a fire safety talk with someone in the Fire Department?
6. How can I receive a smoke detector?
7. Where could I go to recycle fire extinguishers or LP tanks?

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1. Who can apply?
2. What activities are eligible for funding?
3. How is “indigent” being defined?
4. When is the application due?
5. How should applications be submitted?
6. How are applications being evaluated?
7. How will funding be distributed?
8. When will funding be available?
9. What is the period of time funding will cover?
10. What are the insurance requirements for my organization to receive this funding?
11. Reporting requirements?
12. Who should I contact with questions?
13. My organization is a religious organization. Are we eligible for these local funds?
14. Is financial assistance (rental assistance, utility assistance, mortgage assistance, etc.) an eligible activity?

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1. How do I file a fair housing complaint?
2. How do I find help to stop foreclosure?
3. Does my organization qualify for exemption from federal income tax?
4. Is this the Section 8 Rental Assistance Office?
5. Who can help me fix my house?
6. Where can I buy a new home?
7. Do you have any HUD homes for sale?
8. Where can I find more information about administering a CDBG funded project?

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1. Can I submit a paper application?
2. Do I need to have an e-mail address?
3. How do I know if I am qualified for a position?
4. May I submit a resume, cover letter, or other supporting documents?
5. Will I need to submit an application for each position of interest?
6. What time of day are applications due on the deadline date?
7. What is the selection process?
8. How do I check the status of my application?
9. When are new jobs posted?
10. Can I express interest in a position not currently listed?

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1. How was the pay grade for my position determined?
2. What job evaluation methodology was used in this pay study?
3. How was the labor market value of each position determined?
4. Which other jurisdictions were included in the Market Survey?
5. Why were those jurisdictions selected?
6. How was my projected pay rate determined?
7. I believe that the promotion or hire date used to calculate my projected pay rate might be wrong. What should I do?
8. Was performance considered in determining pay?

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1. When should accidents be reported?
2. When is drug and alcohol testing required?
3. Does Safety and Risk offer training?

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1. May I bring a guest/spouse?
2. Where do I park?
3. Is there a cost for my meal?
4. Is the Sandy Creek Park entrance fee in effect during the ACCGov Staff Appreciation Day?

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1. Do I have to bring my child to court if he/she is in school?
2. Does the Juvenile Court perform weddings?
3. Does the Juvenile Court handle private custody matters?

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1. What items can I bring to Keep Athens-Clarke County Beautiful (KACCB) for recycling?
2. Where are you located?
3. Do you sell compost bins?
4. What is Adopt-A-Highway?
5. What is the Adopt Athens program?
6. Does it cost money for an organization to adopt and maintain an area?
7. What if I’m not involved with an organization that has an adopted space, but would still like to volunteer my time with community cleanups?
8. Does Keep Athens-Clarke County Beautiful (KACCB) loan tools to the community?
9. How do I get recycling bins?
10. How do I get recycling service in my apartment complex?
11. Where can I donate materials locally for reuse?
12. Where can I take aluminum cans and/or other scrap metal for recycling?
13. Where can I take electronics for recycling and reuse?
14. Where can I recycle hardback books and paperback books?
15. Where can I recycle cooking grease?
16. What plastics are recyclable and why?
17. Do you take pizza boxes or paper plates?

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1. Do I need a permit to remove trees from my property?
2. My neighbor has a dead or dangerous tree. Can you make them remove it for me?
3. How frequently are the road edges mowed?
4. Who mows the state highways?
5. Where do I report a dump site?
6. Where do I report signs or intersections that are obstructed by vegetation?

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1. How do I obtain a Program and Events Guide?
2. Does Leisure Services have dog parks?
3. Is there a cost to visit the parks?
4. Where are the pools?
5. When are the pools open?
6. When are the splash pads open?
7. How much does it cost to go to a pool or a splash pad?
8. When is summer camp information posted?
9. When does summer camp registration take place?
10. How do I apply to work at a camp?
11. Are dogs allowed in the parks?
12. Is there a charge to visit a dog park?
13. What facilities have walking paths / trails?
14. How do I report a maintenance concern or problem at a park, playground, or any Leisure Services facility?
15. How do I register for a program?
16. Is online registration available?
17. Are programs open to those who are not Athens-Clarke County residents?
18. How do I withdraw from a program?
19. Are refunds allowed?
20. How can I volunteer?
21. How can my organization volunteer for a park cleanup day?
22. How do I rent a picnic pavilion?
23. How do I rent a meeting room?
24. How to I Rent the Mobile Stage (formerly the Showmobile)?
25. Are scholarships available for the programs you offer?
26. How do I apply for a scholarship?
27. When are the splash pads open?

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1. Where can I view the fireworks?
2. What if it rains?
3. What about county ordinances during the event?
4. Will there be a "Lost Child Station" at the Star Spangled Classic?
5. Are drones permitted?
6. Are pets allowed?

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1. What can attendees expect at Grand Slam?
2. Who is able to attend Grand Slam?
3. What do attendees need to know about Grand Slam?

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1. Does my online account ever expire?

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1. What is the difference between Park Planning and Planning?
2. What is a Park Master Plan?
3. Why should we create Master Plans for parks?
4. How can I participate in the park planning process?
5. Who is my commissioner?

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1. What is the Firefly Trail?
2. What is a rail-trail?
3. Which communities will the Firefly Trail connect?
4. What benefits do trails provide?
5. What is the status of trail development?
6. What is the history of the Athens Branch?
7. Is the corridor intact?
8. What about crossing Trail Creek?
9. How much will it cost to build the Firefly Trail?
10. Where will the money come from to build it?
11. Are other trails proposed for Northeast Georgia?
12. How can I help?

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1. How do I apply for a scholarship?
2. Do you have to be an Athens-Clarke County resident in order to qualify for a scholarship?
3. Which documents are now accepted when applying for an ACC Leisure Services Department Scholarship?
4. What if an applicant does not have a current tax return or utility bill?
5. How are scholarship discounts determined?
6. What is the scholarship discount?
7. Is there a maximum scholarship discount per child?
8. Do scholarships expire?
9. Who do I contact with questions?

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1. When are birthday parties available?
2. What is the difference between a basic and deluxe party?
3. How do I book a birthday party for my child?
4. How do I upgrade from basic to deluxe?
5. How far in advance should I book my party?
6. How early am I allowed to arrive at the party?
7. What is the schedule of a typical birthday party?
8. What if there is inclement weather?
9. How will the room be set up? Am I allowed to decorate the room?
10. How many people can I invite?
11. How can my guests find the birthday party room?
12. What sort of party favors are provided with the Deluxe Party?
13. Am I allowed to bring food/drink?
14. Who makes the cake?
15. How do I go about ordering an additional cake?
16. I would like to bring games/piñata/music. Is that okay?
17. What animals will be available for presentation?
18. Am I allowed to request certain animals?
19. How do I rate my experience?
20. What am I expected to clean when the party is over?

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1. How do I get a hearing time/date changed (ask for a continuance)?
2. Can I file an Answer by fax?
3. In case of bad weather, how will I know if the Magistrate Court is closed?

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1. How do I get an official proclamation issued for an event or a group?
2. Is the mayor a full-time position?
3. What does the mayor get paid?

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1. How does the Planning Department provide notice to the public about zoning & development issues?
2. What kinds of projects require public notification?
3. If I have received a public notice, how do I find out more information about that specific project?
4. How can I comment on a proposed project?
5. Do I need a permit for a fence?
6. Do I need a permit for a storage shed?
7. May I operate a business out of my home?
8. What do I need to know to operate a mobile food (or food truck) vendor unit?

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1. How can I comment on a proposed project?
2. How does the Planning Department provide notice to the public about zoning & development issues?
3. What kinds of projects require public notification?
4. If I have received a public notice, how do I find out more information about that specific project?

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1. Are all buildings in historic districts necessarily historic?
2. May I make changes to my property if it is included in a local historic district?
3. What might happen to the value of my property if it is included in a local historic district?
4. Will inclusion in a local historic district affect how I may use my property?
5. Do I have any say as to whether my property is included in a local historic district?
6. If my property is included in a local historic district, will I have an opportunity to request that it be removed?
7. Where can I go for assistance in developing design changes that will be appropriate for the historic district?
8. If I am unhappy with a decision made by the commission concerning my Certificate of Appropriateness Application, may I appeal?

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1. Who can sign up for NNI (Neighborhood Notification Initiative) notifications?
2. What kinds of projects are sent through the NNI?
3. What information is included in NNI notifications?
4. When do I receive NNI notifications?
5. What is the difference between NNI neighborhoods and overlay areas?
6. What is early NNI notification?
7. Will my email address be accessible to all members of the NNI?
8. How do I register my neighborhood with the NNI?
9. Who defines the boundaries of a neighborhood for the NNI?
10. When is a petition required to register a neighborhood with the NNI?

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1. How does “Plans Review” work?
2. How do I know if my project requires Plans Review?
3. Do I have to attend the Plans Review meeting?
4. I submitted for Plans Review, but my plans weren’t approved. Now what?
5. I feel lost. What other resources are available to help out in the Plans Review process?

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1. Do I need a permit to remove trees from my property?
2. My neighbor has a dangerous tree; can you make them remove it for me?
3. Why aren't businesses keeping trees when they develop?
4. Can someone come and take a look at my tree?
5. Are trees in historic districts protected?
6. Can you recommend a tree service for me?
7. Are the utility companies allowed to prune my trees?
8. What kind of tree should I plant?
9. When is the best time to plant a tree?

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1. What is Community Policing, and how does it impact the way ACCPD officers do their job?
2. What is procedurally just policing, and how does it impact the way ACCPD officers do their jobs?
3. What is the sanctity of life fundamental principle, and how does it impact the way officers do their jobs?
4. Do ACCPD officers operate with a warrior mindset or a guardian mindset? What does that mean?

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1. How can I file a complaint or report misconduct by an ACCPD officer or other employee?
2. How does ACCPD handle complaints of misconduct?
3. How are ACCPD officers disciplined for sustained misconduct?

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1. What is ACCPD's policy on harassment and discrimination, and how does it compare with federal law?
2. How does ACCPD protect its employees from harassment and/or discrimination?
3. What conduct is prohibited?

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1. What is the Athens-Clarke County Pre-Arrest Diversion (PAD) Program? Is it a "get out of jail free" card?
2. What is the process for hiring police officers?
3. What level of training do new officers receive, and what ongoing training is required for all officers?
4. What ACCPD's position on First Amendment demonstrations?
5. How does ACCPD engage with our community?
6. How can community members learn more about the police department?
7. What general resources are available regarding ACCPD's approach to policing, use of force, and accountability?

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1. How does ACCPD stay accountable to the community?
2. Are ACCPD officers required to identify themselves?
3. Do ACCPD officers wear body cameras?
4. Are ACCPD records available to the public?
5. How does ACCPD monitor officers' conduct?
6. Does ACCPD offer any assistance to officers to handle stress?

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1. What does the Supreme Court of the United States say about Use of Force?
2. Are ACCPD officers permitted to use neck restraints or choke holds?
3. Are ACCPD officers trained in de-escalation?
4. Are ACCPD officers required to give a verbal warning before shooting?
5. Does the ACCPD have a Use-of-Force Continuum?
6. Are ACCPD officers required to intervene and stop excessive force used by other officers? Are they required to report these incidents immediately to a supervisor?
7. Are ACCPD officers permitted to shoot at moving vehicles?
8. Are ACCPD officers required to report each time they use force or threaten to use force?
9. Does ACCPD require that officers exhaust all other reasonable means before resorting to deadly force?
10. Does ACCPD release a report on officer uses of force?
11. Is there any other tracking of uses of force?
12. Who determines if deadly force is justified?

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1. What are the first legal steps I should take after someone dies?
2. Do I need to have a lawyer?

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1. Who is eligible to serve as the administrator?
2. Who decides who will be the administrator?
3. Who receives notice of the petition for appointment of an administrator?
4. What are the responsibilities and powers of an administrator?
5. Must the administrator post bond?
6. How do I determine the heirs of someone who has died?

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1. What if my family member or the person that I'm concerned about refuses treatment and is causing serious problems?
2. Is there any other way to have a person admitted involuntarily to a hospital on an emergency basis?
3. What happens next, after emergency admission to the hospital?
4. When does Probate Court have jurisdiction over this type of case?
5. What if the person has not yet reached the crisis stage and is not an immediate danger to herself or someone else?
6. What happens if the court rules that an evaluation is warranted?
7. How long can the court-ordered treatment last?
8. What is the procedure for appealing the judge's decision?

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1. If I die, will the state get all of my money?
2. Should I have a living will so that my family will not have to probate my estate?
3. If I have a will, is my estate in good order?
4. Can I prepare my own will?
5. Can I avoid probate?

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1. Do I have to make an appointment to apply for a weapons carry license?
2. What do I need to bring with me to apply for a weapons carry license?
3. How do I renew my weapons carry license?
4. How long do I have to wait to get my permit?
5. How will I receive my permit?
6. I have already had my fingerprints done for something else; do I have to do them again?
7. What forms of payment do you accept?
8. How much does it cost?
9. I am not able to print the application/renewal packet. What do I do?
10. I live in Clarke County now, but my Weapons Carry License is from another county. Can I renew it by mail?
11. Do I have to have my application notarized?

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1. What are the acceptable forms of payment?
2. What time does the office open / close? When do the reports start?
3. Where is the office located? What is it near?
4. How do I make out the money order?
5. What is your mailing address?
6. How do I find a substance abuse evaluator in my area?
7. What time / date / place / duration / cost is the Victim Impact Panel (VIP)? What do I have to take with me?
8. Are you open on holidays?
9. What is your fax number?
10. Are you felony probation? What is that phone number / location?
11. Can a friend / relative bring in my payment?
12. Can I fax in a payment?
13. Can you recommend a DUI school?
14. Do you accept credit or debit cards for payment?

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1. Can I list an event on ACTV?
2. Can I contact the Public Information Office if I have a question about the Athens-Clarke County Unified Government?
3. What if I have a question about the Georgia or United States government?

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1. Can Athens-Clarke County regulate the price of cable?
2. Does Athens-Clarke County have any control over internet service?
3. Why doesn't my TV provider offer certain channels?
4. Why is there no cable competition for Charter?
5. What happens if I have a complaint about a video company?
6. How does the move to statewide franchise for Charter change the complaint procedure?
7. How does the move to statewide franchise affect AT&T's video offerings?
8. What are the concerns with AT&T's U-Verse treatment of PEG channels?

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1. What services does the Public Utilities Department offer to Athens-Clarke County residents?
2. What is Athens-Clarke County doing to control lead in our drinking water?
3. How often am I billed for water and sewer services?
4. How can I pay my water/sewer bill?
5. What is a stormwater utility fee?
6. When can I water outside?

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1. When I turn on the faucet, the water sputters. Why?
2. The water is discolored. What should I do?
3. Why does my water have a strong smell?
4. What should I do if my water pressure is low?
5. Do I need to clean out my faucets?
6. Do I need to clean appliances?
7. My refrigerator has a water dispenser/ice maker. Do I need to clean them?
8. Do I need to do something for the water softener?
9. I have a water treatment unit for the house. Does it need special care?
10. I already drank the water. Will I get sick?
11. Is it safe to water my garden and house plants?
12. Do I need to worry about my fish or aquatic pets (e.g., reptiles, frogs)?
13. Should water pitchers with a filter/dispenser be cleaned?

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1. What is backflow-prevention?
2. What can cause backflow to happen?
3. Why am I responsible for backflow-prevention?
4. Are all residential homes required to have backflow devices?
5. How does Athens-Clarke County track the inspections?

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1. Where does my drinking water come from?
2. What is Athens-Clarke County doing to control lead in our drinking water?
3. How do I know that our tap water is safe to drink?
4. Why is our drinking water fluoridated?

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1. What is the Low-Income Household Water Assistance Program?
2. How do I qualify for LIHWAP?
3. How do I apply for LIHWAP?
4. Can I apply for LIHWAP through the ACC Public Utilities Department or Water Business Office?
5. When can I apply for LIHWAP assistance?
6. What do I need to bring to my appointment with Action, Inc. to apply for assistance?
7. How much monetary assistance can I receive?
8. How long will it take to receive my benefits if I'm eligible?
9. How often can I apply for assistance from LIHWAP?
10. Can LIHWAP help with my energy bill?

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1. Why visit the Drinking Water Treatment Plant?
2. Why visit the Water Reclamation Facility?
3. How can I schedule a tour?
4. When can I come for a tour?
5. How long will a tour last?
6. What ages are the tours appropriate for?
7. How many people can I bring with a group?
8. Do I need to bring chaperones with my school group?
9. What if it rains the day of my trip?
10. What should I wear for the visit?
11. Can we eat lunch at the facility?
12. Can my group receive an educational program along with a tour?
13. Is there assistance for transportation costs associated with ACC school buses?
14. Is there a fee for taking a tour?
15. What if I am running late or need to cancel my scheduled tour?
16. Are restrooms available at the tour sites?
17. Smile! Can we take your picture?
18. Where is the JG Beacham Drinking Water Treatment Plant located?
19. Where is the Cedar Creek Water Reclamation Facility located?

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1. What are Total Trihalomethanes (TTHM)?
2. What are the standards for TTHM in my drinking water?
3. What are the results of the TTHM samplings in my local drinking water?
4. What can cause elevated levels of TTHM?
5. What are the possible health risks of TTHM in my water?
6. What actions is the Public Utilities Department taking to reduce the TTHM in our water?
7. Why do we add disinfectant to our water?
8. Where can I get additional information?

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1. What is the WaterSmart Software Program?
2. How do I register or log into my WaterSmart Account?
3. What if I forget my WaterSmart Account password?
4. Can I manage multiple WaterSmart Accounts?
5. Can I add someone else to my WaterSmart Account?
6. How can I customize my WaterSmart Account profile?
7. Is my water usage data in real-time?
8. Why can't I see my Hourly Use? Why do I see Real-Time?
9. How do I know if I have a leak?
10. Can I adjust my leak alert notifications?
11. Why am I not getting a daily use notification anymore?
12. What is "Unplanned Water Use" notifications?
13. How am I being compared to other households?
14. How is the number of occupants per household estimated?
15. How are Efficient and Average water use calculated?
16. Can I pay my bill online through my WaterSmart Account?
17. May I see my WaterSmart Account in Spanish?

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1. What services does the Public Utilities Department provide?
2. How do I start/transfer water and sewer services?
3. How do I start other utility services?
4. Where does my drinking water come from?

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1. How do I know if I have a septic system?
2. How often should I pump my septic system?
3. Do additives help my septic system?
4. Is it expensive to have a septic tank pumped?

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1. What are the visitation hours at the Clarke County Jail?
2. What are the public services and fees offered by the Sheriff's Office at the Clarke County Courthouse?
3. What am I prohibited to bring into the Clarke County Courthouse?
4. When may attorneys and professionals visit at the jail?
5. Does the Sheriff's Office post mugshots?

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1. How do I register for VINE (Victim Information Notification Everyday)?
2. How do I contact my victim advocate/prosecutor?
3. How do I report violation(s) of bond conditions / order?
4. How do I contact the prosecutor handling my case? (I'm the defendant)
5. How can I find Athens-Clarke county updates and news related to coronavirus?

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1. How do I contact my victim advocate/prosecutor?
2. How do I report violation(s) of bond conditions / order?
3. How do I register for VINE (Victim Information Notification Everyday)?
4. How do I request a change to active special conditions of bond?
5. How do I submit my restitution documents?
6. How do I submit evidence pertaining to my case?

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1. How do I get a recycling roll-cart / bins?
2. How do I know who my garbage and recycling collector is?
3. My garbage/recycling wasn’t picked up, who do I call?
4. Single stream recycling, what is it?
5. Where can I recycle cooking grease?
6. Do I throw batteries in the trash?
7. Where can I recycle CLFs (corkscrew light bulbs)?
8. Is there any place to recycle styrofoam?
9. What do I put my recyclables into?
10. Can I put plastic bags in my curbside/drop-off bin?
11. What plastics can I recycle in Athens?
12. Can pizza boxes be recycled?
13. Where can I recycle my broken TV?
14. Can I recycle electronics curbside or at a drop-off site?
15. Is a smaller roll-cart sizes available?
16. What if I have more recyclables than can fit into my bins /roll-cart?
17. Can I place additional recyclables in bags next to my bin?
18. I live in the GSD(General Service District), can I recycle my items single stream?
19. What day will my recyclables be collected?
20. Shredded paper-is it not recyclable?

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1. My business is in a building with multiple other businesses. I don’t pay a trash bill; does this ordinance apply to me?
2. I operate a small business that doesn’t generate much trash or recyclables. What I do generate I take home with me and use my residential collection service. Does the ordinance apply to me?
3. I run a small business out of my home. Does this ordinance apply to me?
4. So I have to provide recycling collection at my business. Where do I start?
5. What resources are available to help me comply with the ordinance?
6. I live in a condominium; does my property manager have to comply with this ordinance or do I?
7. Do you expect me to root around in the garbage after my customers and pull out recyclable material?
8. We’re a church. Does this ordinance apply to us?
9. If the county is making me provide recycling containers, why won’t they pay for them?
10. My spouse and I each run a separate business out of the same address; do we need two different plans?

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1. What types of yard waste are picked up?
2. What types of yard waste are not picked up?
3. What do I do with my yard waste?
4. How much can be picked up?
5. When will my items be picked up?
6. What happens to the leaf and limb material collected by the Athens-Clarke County Solid Waste Department?
7. How often does the Solid Waste Department collect leaf and limb material?

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1. Q: Documents for Shredding - Where do I take them?
2. Q: When will my recyclables be collected?
3. Q: How and where can I recycle plastic bags and other stretchy plastics?
4. Q: How do I recycle Shredded Paper? Why can it not go in the bin?
5. Q: What is single stream recycling?
6. Q: Your signs say ‘no plastic bags’; can I put my recyclables in a bag?
7. Q: Batteries and light bulbs: where I can recycle them?
8. Q: Can I recycle my pizza boxes?
9. Q: My roll-cart is full and I have more recyclables. What do I do?
10. Q: Why can’t plastic bags, wraps, etc., be recycled on the curb or at a drop-off site?
11. Q: What questions should I be asking that would help my family become more efficient recyclers?
12. Q: How can I get one those amazing reusable recycling bags for my recycling?
13. Q: What do I need to know to insure that the things I recycle are actually sold to be repurposed?
14. Q: Plastics are confusing, which ones can I recycle?
15. Q: Can caps and lids be left on containers for recycling?
16. Q: What is a Pay-As-You-Throw garbage collection system?
17. Q: What is the biggest mistake residential customers make in recycling?
18. Q: Dog food bags are not recyclable. Why?
19. Q: What is the Waste Minimization Fee?

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1. What is the SPLOST 2011 Citizens Advisory Committee?

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1. What are the immediate next steps for the Youth & Community Enrichment Facility Project?
2. When will the Youth & Community Enrichment Facility Project location be determined?
3. What is the anticipated cost of the Youth & Community Enrichment Facility?
4. When is the Youth & Community Enrichment Facility Project scheduled to be completed?
5. How can I participate?

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1. Why build a new judicial center?
2. Why not renovate the existing courthouse?
3. Will the historic courthouse be demolished?
4. Where will the new judicial center be located?
5. How long will construction of the new judicial center take?
6. What are the benefits to building a new judicial center vs. renovating the existing courthouse?
7. How much money will it cost to build?
8. How can I get involved?

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1. What is the phone number for the Public Defender's Office
2. I was arrested and have questions about my case. Who can I contact to answer my questions before my initial appearance at arraignment?
3. Who do I contact to get a copy of a transcript of a State Court case?
4. I have pending criminal charges. How can I get in touch with the prosecutor?

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1. What is stormwater and why does it need to be managed?
2. Why do I have to pay a stormwater utility fee?
3. What services are funded by money collected from the stormwater utility fee?
4. Who pays the fee?
5. How is the stormwater utility fee different from a tax?
6. Why isn't the stormwater utility fee just included on my monthly water bill?
7. I think my bill may be calculated too high, what should I do?
8. Do other cities have stormwater user fees?
9. Is gravel considered impervious surface?
10. What happens to my stormwater utility bill when I am no longer the property owner?
11. How can I apply for a utility fee credit?
12. Can I reduce my fee by controlling the runoff from my property?
13. My property has terrible drainage problems. Will the utility fee pay for drainage improvements on my property?
14. I saw someone dump something into a stormdrain. Who do I call?
15. How do I get a rain barrel?

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1. Do I qualify for Felony Drug Court?
2. How do I know if I am legally qualified for Felony Drug Court?
3. How do I get clinically evaluated for the Felony Drug Court?
4. How much does the Felony Drug Court cost?
5. Can I take methadone or Adderall in the program if it is prescribed to me by my doctor?
6. I think my child / spouse needs Felony Drug Court. How do I get them in?
7. How can I find out my probation requirements?
8. How long is the Felony Drug Court Program?
9. How many hours a week does Felony Drug Court take?
10. What if I enter the Felony Drug Court Program but change my mind and don’t want to finish it?
11. What if I am terminated from Felony Drug Court?
12. I want to participate in Felony Drug Court, but I also am a student and do not live in Athens year-round. What should I do?
13. Will I get a dismissal in my case when I graduate from Felony Drug Court?
14. How do I learn more about the Felony Drug Court Program?

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1. Can you provide legal advice?
2. Can I speak directly with the judge if I have a case before them?
3. When is my court date?
4. Who should I contact if I have a question about my case?
5. I need legal advice.
6. When is my court date?
7. Do I qualify for a public defender?
8. Can I talk to the judge about my case?
9. How can I find out my probation requirements?
10. How can I get a new or different court date?
11. Has the judge made a decision in my civil case?

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1. What is a treatment and accountability court?
2. What is the target population of Athens-Clarke County’s Treatment and Accountability Court?
3. What's happening locally in the criminal justice system in regard to mental health treatment?
4. What’s happening in Georgia with courts that work with mental health treatment providers?

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1. What does a law librarian do?
2. What is statutory law?
3. What is case law?
4. What is the difference between law and equity?
5. Are there any organizations for law librarians?

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1. What is the sustainability plan?
2. Why has Athens-Clarke created the sustainability plan?
3. How will the sustainability plan be different from other plans?
4. So what happens to all of the other plans?
5. What has happened so far?
6. What will the process look like to complete the plan?

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1. Why create a managed forest at Sandy Creek Nature Center?
2. How much of the nature center will be used for the managed forest?
3. Where will the managed forest be located?
4. Will the managed forest be all pine?
5. What is the history of this part of the property?
6. The land is already forested, why not leave it as is?
7. How will the managed forest address these problems?
8. Won’t letting more sunlight reach the ground create a lot of underbrush?
9. Are controlled burns safe?
10. Is clear-cutting part of the managed forest plan?
11. How are the other sites managed?
12. When does work start?
13. Is clearing and thinning the best way to create the managed forest?
14. How will you keep the Nature Center looking attractive?
15. Will the activity affect any rare or endangered species?
16. What will you do to eradicate invasive species?
17. How will you pay for it?
18. Do you have support from the community and forestry experts?
19. Is there an approval process?
20. How can I learn more?

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1. What is a Tax Allocation District, and how does it work?
2. Where can local governments form TADs?
3. Will I pay a higher tax rate if my property is within a TAD?
4. What does the TAD referendum authorize, and when did it pass in Athens-Clarke County?
5. How is a TAD area created?
6. If the local government decides to create a TAD, how does the School District become involved?
7. How long does a TAD stay in effect?
8. How do private developers benefit from TADs?
9. What is the tax increment?

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1. How can I find out who owns a property?
2. Where can I get a copy of my plat or deed?
3. Where can I find information on property taxes?
4. How can I change my mailing address?
5. How do I file for homestead exemption?
6. What is the difference between fair market value and assessed value?

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1. Can I pay property taxes online by eCheck?
2. Are there any additional costs if I don't pay my property tax bill by the due date?
3. What is TAVT?
4. Will I still have to renew the registration every year?
5. Is the “birthday tax” going away?
6. Does the title tax apply to new AND used cars?
7. When and where do I pay the title tax?
8. Will I have to pay the title tax all at once? Can I make payments?
9. What if I purchase the vehicle from a Georgia-registered dealer?
10. What if I purchase a vehicle from someone other than a dealer? Like from a friend or neighbor?
11. How much will the title tax be?

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1. What do the times on the transit timetables represent?
2. How can I qualify to ride the Lift?
3. Is bus service available to the Atlanta airport?

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1. Where do I get a driveway or parking permit?
2. Who do I call to report a pothole?
3. Am I allowed to put a dumpster in the street right of way?
4. Under what circumstances do I need a Right-of-Way Encroachment Permit?
5. How can I determine the location of the right-of-way on a given roadway?
6. Does Athens-Clarke County pick up dead animals?
7. Who do I call about a tree that has fallen across my street?
8. Who do I call about a drainage problem?
9. Does Athens-Clarke County clean out driveway pipes?
10. How do I report a persistent safety issue on a non-residential roadway?

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1. Under what circumstances do I need a Driveway Permit?
2. What is required in order to obtain a Driveway Permit?
3. What is required in order to obtain a Right-of-Way Encroachment Permit?
4. How do I report a streetlight issue?
5. Who can I contact for assistance with a soil erosion problem?
6. Who can I contact for assistance with a flooding problem?
7. How can I determine if my property lies in a floodplain?
8. How can I determine the location of the right-of-way on a given roadway?
9. Under what circumstances do I need a Right-of-Way Encroachment Permit?
10. What is a FEMA Elevation Certificate, when do I need one, and how can I obtain one for my property?
11. Under what circumstances do I need a Stormwater Management Permit, and how do I obtain one?

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1. Who do I call to report a pothole?
2. Does Athens-Clarke County pick up dead animals?
3. Who do I call about a tree that has fallen across my street?
4. Who do I call about a drainage problem?
5. Does Athens-Clarke County clean out driveway pipes?

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1. How do I get a traffic signal installed?
2. Will a traffic signal reduce crashes at our intersection?
3. How do I get a stop sign installed? (Includes additional signs at existing 2-way stops)
4. Why do I have to wait so long at a traffic signal?
5. So how does Athens-Clarke County time its traffic signals?
6. How do I report a missing or damaged street sign?
7. How can I get my curb painted yellow?
8. What about installing Children at Play signs?
9. Wouldn't additional speed limit signs help to slow traffic?
10. Who maintains traffic signals in Athens Clarke County?
11. Who maintains Flashing School Zone Lights?
12. How do signals for pedestrians work?
13. Is it possible for two conflicting directions of traffic at a signalized intersection to receive green lights at the same time?
14. What happens to Athens Clarke County traffic signals when they lose power?
15. Why does a traffic signal change for no reason when vehicles are not present?
16. What are the cameras at traffic signals for?
17. How much does a traffic signal cost?
18. How do I report a damaged or malfunctioning traffic signal?

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1. What is a TSPLOST?
2. Does the tax cause GDOT to give less money to Athens-Clarke County?
3. Does the Georgia Code require that we spend money in a certain manner?
4. Is there criteria for TSPLOST projects?
5. Does the law address the project selection process?
6. Will all the monies go to actual projects?
7. Are there items that are exempt from taxation?