Public Utilities

COVID-19 and Your Water Supply

Learn how the COVID-19 pandemic affects your water supply & water bill

Water Business Office Opens for Customers:

The Water Business Office (WBO) reopens for in-person transactions on Monday, July 6 from 9:00 a.m. to 4:00 p.m.  The PUD asks customers to wear facemasks inside the building and maintain social distancing.  A maximum of ten customers are allowed inside the office and limited to one person per transaction.  Read more

Customers feeling sick, experiencing symptoms of COVID-19, or recently exposed to someone with COVID-19 are asked not to visit the WBO.  If you need to pay your water bill but have COVID-19 symptoms or concerns, several options are available: mail, online with an e-check, bill pay through your bank, or one of two drop boxes located at 124 E. Hancock Ave.  Plans are underway to accept credit card payments online.  Please register for the WaterSmart AMI portal to receive notification of when this service is available.

About the Public Utilities Department

Our staff is committed to providing safe drinking water for public health, fire protection, and economic prosperity and safely convey and reclaim wastewater in an environmentally responsible way.  We run an effective and reliable enterprise responsibly reinvesting in public health and environmental protection infrastructure at a value to our ratepayers.  

Contact Us

Physical Address
124 E. Hancock Ave
Athens, GA   30601
Bill Payments/Service/Connect & Disconnect
Monday - Friday
8:00 am - 5:00 pm
Phone:  706-613-3470
Fax:  706-613-3476
DirectoryEmergency/After Hours