Public Utilities Department

Our staff is committed to providing safe drinking water for public health, fire protection, and economic prosperity, and safely conveying and reclaiming wastewater using environmentally responsible methods. We run an effective and reliable enterprise, responsibly reinvesting in public health,  environmental protection, and infrastructure at a value to our ratepayers.
Water works. Today. Tomorrow. For life.

Water Business Office Adjusted Hours for COVID Response:

The Water Business Office (WBO) is open for in-person transactions, M-F from 9:00 a.m. to 4:00 p.m.  Effective September 6, the WBO lobby occupancy is limited to 10 people maximum. All persons entering an Athens-Clarke County facility, including the Water Business Office, are required to wear a facial covering or mask over the mouth and nose at all times when indoor.

Customers feeling sick, experiencing symptoms of COVID-19, or recently exposed to someone with COVID-19 are asked not to visit the WBO.  If you need to pay your water bill but have COVID-19 symptoms or concerns, several options are available: online credit card payments, mail, online with an e-check, bill pay through your bank, or one of two drop boxes located at 124 E. Hancock Ave. 

Contact Us

Physical Address
124 E. Hancock Ave
Athens, GA   30601
Bill Payments/Service/Connect & Disconnect
Monday - Friday
8:00 am - 5:00 pm
Phone:  706-613-3470
Fax:  706-613-3476
DirectoryEmergency/After Hours