Eligible Riders

The Lift is curb-to-curb transportation anywhere within one mile of an Athens Transit fixed bus route for people with a mobility impairment that prevents them from using the regular bus service. Distance from the nearest bus stop does not, by itself, make you eligible for this service. Some examples of mobility impairments that may make you eligible are:

• Confinement to a wheelchair
• Inability to walk to the nearest bus stop or to board the bus
• Use of walker, crutches, or similar assistive devices

Application

Click here to download a fillable PDF application for The Lift. 

The Lift Application is available in accessible formats upon request by contacting Alex Crayton at alex.crayton@accgov.com or 762-400-6555.

For questions and more information, call 706-613-3435.

• Lift Rider's Guide

Scheduling Your Trip 

Service hours for the Lift are:

• 6:00 a.m. - 10:00 p.m., Monday through Friday
• 7:00 a.m. - 7:00 p.m., Saturday and Sunday

Holidays
No service will be provided on the following holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Christmas Day, and Christmas Eve.

Lift Reservations
You may reserve a space on The Lift by calling 706-613-3435 up to 14 days in advance. Reservations may be made between 8:00 a.m. and 5:00 p.m., Monday through Friday. You must schedule all trips at least one day in advance and you must call before 5:00 p.m. You may also request a trip after hours and on Sunday by using the recording device. Your trip will be confirmed on Sunday evening. When scheduling your trip, please have the following information ready:

• Name
• Origination address
• Destination address
• Time you are due at your destination
• Approximate time of your return trip
• Type of assistive device, such as wheelchair or cane, if any
• Number of guests or escorts to accompany you

The scheduler will then give you an approximate time you will be picked up. The driver may arrive up to 15 minutes before or after this time. Times requested may not be available. The scheduler will try to accommodate your request at your requested time or within one hour before or after the requested time.

Fares
Athens-Clarke County Mayor and Commission voted to make ACC Transit, including the Lift Service, fare free.

Complaint Form

Athens-Clarke County Transit is committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964 (Title VI) as well as providing protection that no individual with a disability shall on the basis of disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination as stated in the Americans with Disabilities Act of 1990 (ADA).

If you feel that you have been discriminated against, please follow this link to download a complaint form. If assistance is required to complete the form, or if you have questions, please do not hesitate to call the ADA/Title VI Coordinator at 762-400-6555.