Protecting public health, delivering high-quality clean drinking water, and thoroughly treating collected water are the Public Utilities Department's (PUD) highest priorities.  These goals guide every decision we make, including determining when and at what rate an increase is required in our water and sewer rate structures.

The PUD uses funds collected from water bills to reinvest in the water infrastructure, meet increasing regulatory requirements to protect our environment, and ensure sustainability in our water supply.  A long-term approach to funding these investments relies upon small, incremental rate increases.  On July 1, 2022, a scheduled rate increase will occur in the amounts displayed in the tables below.    

The rate structure changes proposed by the PUD and approved by the ACC Mayor and Commission in 2020 remain in effect.  These included widening the tiers, shifting households from a winter average to an annual average, and setting commercial accounts to a uniform rate.  A decrease in service fees was also possible because the change from manually read water meters to an Advanced Metering Infrastructure (AMI) System yielded significant savings, which PUD passed on to the customer.  In addition, no scheduled rate increases were implemented in 2020 or 2021.  If you are experiencing extreme financial challenges, PUD partners with several agencies providing bill-pay assistance.  To see how the new rate compares to the previous rate for common household uses, please click here.

We value the trust you place in the utility to invest in your system so we can work hard every day to deliver on our promise of reliable water and sewer service.  Learn more about a few of our current water and sewer projects underway and only possible with capital investments.